Phone Call Script

Introduce yourself:

Hello! My name is ______, and I'm interested in donating packages of food to your shelter / food bank. Is there someone I can speak to about delivering my donations?

Explain the Campaign:

I recently learned that there's a consistent shortage of food in shelters across the country, so I'm running a donation drive through DoSomething.org (the largest volunteer organization for young people) in my community to collect unopened packages of food products. I would love to be able to donate these packages to your facility. Does your shelter have the capacity to accept them?

If they say yes (HOORAY!), don't forget to ask:

• Could you confirm the address of the shelter?

• When is the best time to drop off the packages? OR is it okay if I mail in the packages?

• Is there someone I should specifically ask for when I drop off the supplies?

Prepare to answer these questions:

Q: “Where can I find out more information about DoSomething.org?”

A: "Online at DoSomething.org!"

Q: “Can I speak to someone at DoSomething.org to learn more about this campaign?”

A: "Definitely! Please email volunteer@dosomething.org!"

Q: “How many boxes of product will you be donating?”

A: "I'd like to drop off/mail in ___ packages, but I won't donate more than you're comfortable accepting! Is there a maximum number of packages you'd like to receive?"

If they say no, they're not willing to accept food products…

Thank them for the time! Keep your chin up; find another community center and give it another shot!